Shipping Information

WHAT ARE MY SHIPPING OPTIONS?

Below are the shipping options available for your Stila online package. Please select the option that best suits your delivery needs during "checkout".

Standard Ground Shipping - $5.95
Most orders shipped via standard service are processed and shipped in 3 - 5 business days, depending on product availability. Most ground shipments are delivered within 7 -10 business days from the order's ship date. If your merchandise subtotal is $50.00 or more, may be eligible to receive free standard ground shipping.*

Priority Service (2nd Day Air) - $12.95
All Priority Service orders must be placed by 11:00 AM PST to be shipped the same business day. Any orders placed after 11:00 AM PST on Friday, will not be shipped until Monday. Most of these orders are delivered within 2 - 3 business days from the order's ship date.

Express Service (Next Day Air) - $17.95
All Express Service orders must be placed by 11:00 AM PST to be shipped the same business day. Any orders placed after 11:00 AM PST on Friday will not be shipped until Monday.

IMPORTANT NOTES:
Any Express orders placed after 11:00 AM PST on Friday will not be shipped until Monday. Please note that ground orders usually take 3 - 5 business days to be processed and shipped, and they should arrive within 7 - 10 business days.

* All customers who receive our Pro Artist discount are not eligible for this offer. Your merchandise subtotal must still be $50 or more, even if a discount code is applied during checkout.

HOLIDAY HOURS:

Please Note: Our warehouse will be closed 12/25/15 and 1/1/16, so orders will not be shipped on those days. We will ship them out as soon as possible in the following business days.

Also, please note that any orders placed after 12PM PST on 12/31/15 will not be shipped until after 1/11/16 due to our annual warehouse inventory. Orders placed between then and 1/10/16 will be shipped as soon as possible beginning 1/11/16. We apologize for any inconvenience and appreciate your patience.



ARE THERE SHIPPING RESTRICTIONS?

Orders are shipped on business days only. Business days are Monday through Friday, excluding federal holidays in the United States. Some items sold by stila online require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At stila online, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. We're sorry, we are currently unable to accept orders to be billed or shipped to destinations outside the U.S. we apologize for any inconvenience. Orders shipped to APO/FPO and PO Box addresses can only be delivered via ground shipping. We accept orders being shipped to Alaska and Hawaii but some restrictions and special handling may apply. We apologize that we are unable to ship to the U.S. Territories of Puerto Rico, Guam, and U.S. Virgin Islands at this time.



CAN MY ORDER BE DELIVERED INTERNATIONALLY?

No, not at this time.



DO YOU DELIVER TO U.S. MILITARY ADDRESSES (APO/FPO)?

Orders shipping to U.S. military addresses should go through our domestic checkout, as they are not subject to the same costs and logistics flows as our other international orders. To do this, you should shop as if shipping to an address within the U.S. All U.S. military addresses (APO/FPO) must select the shipping option of Standard Ground Shipping.